We’ll Guide You Through the Insurance Claims Process

The helpful auto body repair specialists at Saugus Auto-Craft Inc. will work with you and guide you through the often confusing process of insurance claims and payments.

We’ve been working closely with many insurance companies since we first opened our doors for business over 38 years ago, and we’re a preferred network certified collision repair facility for many insurance companies, like Commerce, Progressive, Met Life, and Liberty Mutual Insurance.

We also work with insurance companies that are not part of our network. Simply call your insurance company and tell them that you want us to make repairs on your car. They will come to you to write the initial appraisal estimate before you drop off your car for us to repair. We will then thoroughly inspect your vehicle for any damages that they may have missed with the initial appraisal. If additional damage is found, the insurance company will pay us the difference between the initial appraisal and our later, more complete appraisal.

We also supply rental cars from Hertz and Enterprise, conveniently located here at our location, for your use while your vehicle is being repaired.

Getting you back on the road, quickly and safely

We understand how important it is to be able to get back on the road again, which is why we work with you and the insurance companies to make sure that the process works smoothly, without delays.

If your insurance company is one of the many in our network, all you need to do is to call them and let them know that you want us to perform the repairs on your vehicle. They’ll contact us with your insurance information, and after you drop off your vehicle at our shop we’ll perform a thorough inspection to determine the damage to be repaired, write the estimate for your company, get you back on the road with a rental car, and start the repair process.

We’ll give you a call when your vehicle is finished, and get you back on the road again, as good as new. Our 38 years of experience will make your experience with us a great one!